FAIL (the browser should render some flash content, not this).
 

Five phase training programme

Phase One - Training Needs Analysis
We recognise, the paramount importance of assessing an organisation and individual’s training requirements.  Therefore, a Training Consultant can assess the IT requirements using Training Needs Analysis (TNA) skills and Course Outlines.  A report comprising of TNA results and training schedules can be forwarded to the Training Development Officer (TDO) for sanctioning.  At this point, customised tailored training may be organised. 
 
Phase Two - Training Order
After agreement on a training schedule, joining instructions are sent out to each delegate, stating the course title, dates and venue.  Pre-course questionnaires may be sent also, to reassess each delegate’s requirements, as some time may have elapsed from the TNA to training stage.
 
Phase Three - Training Event and Examinations
The course shall be delivered by one of our accredited trainers in an instructor led fashion, after which, course overviews are given and course evaluations are taken.  Afterwards, the delegate shall retain their course material (specifically designed for further open learning), together with relevant data disks and certificate.  At the end of the course a delegate may be booked for an examination.  Depending on the subject matter, we operate both on-line and manual testing procedures.
 
Phase Four - Post Training Technical Support
Delegates need reinforcement in the form of software support, when they return to the workplace, so with every training event we provide the delegate with free software support for one month.
 
Phase Five - Post Training Assessment, Analysis and Support
Knowing that skills must be maintained, each delegate should attend regular ongoing training and assessment sessions.  Here, delegates shall undergo a course overview and recap, to prepare them for a practical skills assessment.  Students are then given the opportunity to pinpoint areas where additional training is required. 

To complete the training lifecycle, a detailed report wil be forwarded to the TDO, with each delegate receiving his or her own individual copy.